Warranty Details

Most our repairs and replacement parts are covered by a 12 month warranty. If you have a warranty repair within the 12 months, the warranty term will just continue after as normal.

The Warranty term on console HDMI and USB C connectors come with a 30 day warranty. They last forever if you look after them, however we have found that there’s a percentage of customers that are very rough with them and therefore break off the logic board or break the connector itself.

Black Magic HDMI chip repairs also come with a 30 day warranty, They will also last forever unless there’s an electrical issue with your setup (which is the initial cause of it breaking)

What exactly does the warranty cover?
The warranty covers manufacturing defects, such as failures or faults with the replacement part, as long as the device is not physically damaged.

What is NOT covered by warranty?
Any faults, which are not related to the repair (for example a faulty camera after a drop)
Your warranty is void if you have any physical damage on your device or any sign that it has been handled incorrectly. This could be a cracked screen, damage to the LCD, bends or dents, water damage or it has been opened or tampered with.